Customer-Centric Innovation, featuring Lara Lee

According to Lara Lee, intensive customer focus is the most effective means of achieving the rich pipeline of innovation that leads to continuous improvement and consistent growth. She shares examples of how she implemented this at Harley-Davidson, as well as the successes of Zipcar, Chipotle, and more.

Customer-Centric Innovation, featuring Lara Lee employee self service
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Education	Upload TimePublished on 24 Mar 2016

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